Privacy Policy for NanoStream Technologies
1. Introduction
At NanoStream Technologies (“we”, “us”, or “our”), accessible at nanostreamtech.com, we are committed to safeguarding your privacy and protecting your personal data in accordance with applicable privacy laws. We recognize the importance of transparency, user control, and security in handling personal information, and we strive to uphold the highest standards of data protection in our data collection, processing, and storage practices.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to all users of our website, nanostreamtech.com, and any services provided through it. NanoStream Technologies acts as the data controller under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) with respect to the personal data we collect and process.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or providing us with your personal information.
3. Categories of Personal Data We Process
We collect and process the following categories of personal data:
3.1 Usage Data
Includes information about your interaction with our website, such as pages visited, time spent, IP address, browser type, operating system, referral sources, device identifiers, geolocation, session data, and cookie identifiers.
3.2 Account Data
When you register or create an account, we collect your full name, email address, phone number, postal address, company affiliation (if any), and any login credentials you create.
3.3 Profile Data
Encompasses preferences you set, services you’ve accessed or purchased on nanostreamtech.com, behavioral analytics, and other profile-related metadata.
3.4 Communication Data
Includes communication content such as emails, support inquiries, message history, and any personal data provided when contacting us at [email protected] or through other messaging platforms.
3.5 Technical Data
We collect information about how you access our services, including device type, operating system, browser configuration, mobile network data, screen resolution, and system performance metrics.
3.6 Transaction Data
Covers payment method details, billing information, transaction history, order confirmations, shipping data, and delivery tracking numbers where applicable.
3.7 Preference Data
Includes your preferences relating to marketing communications, interests regarding our products and services, survey responses, email open rates, and cookie/banner interactions.
4. Legal Bases for Processing
We process your personal data under the following lawful grounds, as required under the GDPR:
– Consent: Where you have given us clear permission to collect and use your data for a specific purpose (e.g., for marketing communications).
– Contractual Necessity: Where data is required to perform a contract with you (e.g., account creation, transactions, or technical support).
– Legal Obligation: To comply with applicable legal obligations (e.g., fraud prevention, tax record-keeping).
– Legitimate Interests: For the pursuit of our legitimate business interests, provided they are not overridden by your rights (e.g., improving our services, visitor security, analytics).
For residents of California, we also process your personal data in compliance with the CCPA and honor all verified consumer rights as outlined therein.
5. Your Rights
Depending on your jurisdiction, you have the following rights concerning your personal data:
– Right to Access – You can request information related to the personal data we have about you.
– Right to Rectification – You can ask us to correct inaccurate or incomplete data.
– Right to Erasure – You may request deletion of your personal data under certain conditions.
– Right to Restrict Processing – You can ask us to stop processing your data with valid justification.
– Right to Data Portability – You can ask for your data in a structured, machine-readable format and move it to another service provider.
– Right to Object – You can object to processing carried out on the basis of public interest or legitimate interests.
– Right to Withdraw Consent – You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, please contact us at [email protected]. We may require verification of your identity before fulfilling such requests.
6. Security Measures
We employ industry-standard technical and organizational security measures to protect your personal data:
– Encryption during data transmission (TLS/SSL)
– Regular security assessments and system patching
– Access controls and authentication requirements
– Secure data storage with limited access
– Data back-up protocols and business continuity procedures
– Employee training on privacy compliance and data handling
Despite our best efforts, no security measure is infallible, and we urge users to practice safe internet behavior.
7. International Transfers
Personal data we collect may be transferred to and maintained on servers located outside your jurisdiction. When data is transferred internationally, we comply with applicable legal requirements, including executing Standard Contractual Clauses approved by the European Commission and implementing supplementary safeguards in line with GDPR standards.
For California residents, we ensure equivalent protections as outlined in the CCPA are upheld.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected or to satisfy legal, accounting, or reporting requirements:
– Usage Data: up to 24 months for analytics and diagnostics
– Account Data: as long as your account remains active
– Profile & Preference Data: unless modified or deleted by the user
– Communication Data: typically 3 years from the last exchange unless longer retention is necessary
– Transaction Data: retained for a minimum of 7 years for regulatory purposes
– Marketing Information: until opt-out or withdrawal of consent
Once data is no longer needed, we securely delete or anonymize it in accordance with data protection regulations.
9. Cookie Policy
Cookies are small data files placed on your device to improve your browsing experience and track usage behavior. We use the following categories of cookies on nanostreamtech.com:
– Essential Cookies: Required for website functionality and secure access (e.g., form submissions, session tracking).
– Functional Cookies: Store user preferences and improve user experience (e.g., language choices).
– Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
– Performance Cookies: Measure website performance, response times, and user engagement metrics.
10. Cookie Management and Compliance
Upon visiting nanostreamtech.com, you may be presented with a cookie consent banner in compliance with GDPR and CCPA. You can manage cookie preferences at any time through the “Cookie Settings” link available on our website or by modifying your browser settings to refuse or delete cookies.
Please note that some functionality of the website may be impacted if certain cookies are disabled.
Under the CCPA, California consumers have the right to opt out of the “sale” of personal information. While we do not sell your data in the traditional sense, you can exercise this right via our designated “Do Not Sell My Personal Information” link available on our homepage.
11. Protection of Children
Our services are not directed to, and we do not knowingly collect personal information from, children under the age of 13. If we learn that we have collected data from a child without verifiable parental consent, we will promptly take steps to delete such information.
Parents or guardians who believe that their child has provided us with personal data may contact us at [email protected] to request deletion.
12. Policy Updates
We reserve the right to revise this Privacy Policy at our discretion. Any significant changes will be communicated through notifications on nanostreamtech.com or via direct communication where appropriate. Continued use of our services constitutes acknowledgment of the revised policy.
13. Contact Information
If you have any questions about this Privacy Policy or need to exercise your privacy rights, please contact us at:
NanoStream Technologies
Email: [email protected]
Website: https://nanostreamtech.com
We are committed to maintaining your trust and ensuring your data is handled responsibly and in full compliance with the GDPR, CCPA, and all applicable data protection regulations. Please do not hesitate to reach out with any privacy-related questions or concerns.