Privacy Policy
At NanoStream Technologies (“NanoStream”, “we”, “us”, or “our”), accessible via nanostreamtech.com, we are committed to safeguarding the privacy and personal data of all users and visitors to our website. We fully recognize the importance of maintaining your trust and are dedicated to ensuring your personal information is collected, processed, stored, and protected in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Introduction
Your privacy is of paramount importance to us. This Privacy Policy applies to all information collected through our website nanostreamtech.com and explains how we handle personal data to uphold your rights and autonomy. We aim not only to meet the minimum standard of legal compliance but to exceed it through transparent and respectful data practices.
2. Scope of Policy and Data Controller Role
This Privacy Policy covers the collection and use of personal data through the website nanostreamtech.com. NanoStream Technologies acts as the “data controller” for all personal data collected through our website. If you have questions about this policy or your personal data, please contact us at [email protected].
3. Categories of Personal Data We Process
We may collect and process the following categories of data:
– Usage Data: May include your browser type and version, language preferences, operating system, IP address, referral source, length of visit, page views, and website navigation paths. This data helps us analyze how users interact with our website and supports performance and security monitoring.
– Account Data: Includes identifying information such as your full name, email address, mailing address, phone number, and login credentials submitted during account registration or interaction.
– Profile Data: Any additional data you provide when creating a profile, such as purchase history, preferences, behavior on the platform, or responses to surveys and promotional materials.
– Communication Data: Includes the content and metadata of any messages you send us via website forms, email, or live chat—such as support requests, complaint messages, or service inquiries.
– Technical Data: Involves device information such as device type, screen size, system settings, geographic location (if enabled), browser plug-in types and versions, and other diagnostic data.
– Transaction Data: Refers to records of products or services you have ordered or purchased through our platform, including payment confirmation, shipping details, invoice numbers, and billing history.
– Preference Data: Includes your data consent settings, preferences for receiving marketing from us or third parties, and your communication frequency or product interest settings.
4. Legal Bases for Processing Personal Data
We rely on multiple lawful bases under GDPR and similar international regulations for processing your data:
– Contractual Necessity: When processing is required to fulfill our contractual obligations to you (e.g., account creation, processing orders).
– Legitimate Interests: To improve user experience, detect fraud, and understand how visitors use our services, in a manner that does not adversely affect your rights.
– Consent: For sending marketing communications, using cookies for analytics, or collecting sensitive information—where explicit consent is obtained.
– Legal Obligations: Where processing is required for compliance with applicable laws and regulations.
5. Your Rights Under GDPR and CCPA
Depending on your jurisdiction, you may exercise the following rights with respect to your personal data:
– Right of Access: You may request a copy of your personal data held by us.
– Right to Rectification: You may ask us to correct data inaccuracies or incomplete data.
– Right to Erasure: You may request data deletion under certain conditions (“right to be forgotten”).
– Right to Restrict Processing: You may request limits on how we process your data in specific situations.
– Right to Data Portability: You have the right to receive your data in a commonly used and machine-readable format.
– Right to Object: You may object to processing based on legitimate interest or for direct marketing purposes.
– Non-Discrimination (CCPA): You will not receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
Your personal data is protected through a combination of technical and organizational measures:
– All communication with our platform is encrypted using industry-standard SSL/TLS protocols.
– Access to your data is restricted based on role-based permissions and logging protocols.
– Regular data backups and disaster recovery processes are in place.
– Our personnel undergo routine training and awareness programs to handle data securely.
7. International Transfers
If your data is transferred outside the European Economic Area (EEA), such as to service providers or affiliates in countries with differing data protection laws, we will ensure such transfers are protected using:
– Standard Contractual Clauses approved by the European Commission
– Binding corporate rules (if applicable)
– Additional technical safeguards such as encryption and pseudonymization
We also comply with all applicable regional standards to protect user data outside of our domestic jurisdiction.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:
– Usage and Technical Data: Retained for up to 14 months for analytics purposes.
– Account and Profile Data: Retained for the life of your account and for up to 7 years thereafter.
– Communication Data: Retained for up to 3 years following the final communication.
– Transaction Data: Retained for 7 years for tax and auditing compliance.
– Preference Data: Retained until consent is withdrawn or two years following last interaction.
9. Cookie Policy
Our website uses cookies and similar technologies to improve your browsing experience. Cookies fall into the following categories:
– Essential Cookies: Required for operation of core services such as logging in or making purchases.
– Functional Cookies: Enable personalization features, such as language selection and remembering preferences.
– Analytics Cookies: Help us understand user behavior and improve service performance (e.g., Google Analytics).
– Performance Cookies: Measure areas such as load speeds and responsiveness to ensure platform quality.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA:
– We display cookie consent banners upon first visit, enabling you to accept or customize cookie settings.
– You may withdraw cookie consent at any time via your browser settings or through the Cookie Preferences section on nanostreamtech.com.
– Opt-out links for third-party trackers (e.g., advertising cookies) are made available, where applicable.
11. Protection of Children’s Privacy
NanoStream Technologies does not knowingly collect personal information from children under the age of 13. If we become aware that a child has submitted personal data without verified parental consent, we will take immediate steps to delete that data. If you believe we may have collected personal data from a minor, please contact us at [email protected].
12. Updates to This Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Where material changes are made, we will notify users through prominent notices on nanostreamtech.com or via email, where appropriate.
13. Contact Us
For any questions, concerns, or requests relating to our use of your data or this Privacy Policy, please contact:
NanoStream Technologies
Email: [email protected]
We are committed to ensuring full compliance with applicable privacy laws and welcome any inquiries about how your data is collected, used, and protected.